Responsible Gaming
Gaming Should Be Entertainment
At makethefirstfivecount.ca, we believe that crypto betting and gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Only bet with money you can afford to lose, and always view any winnings as a bonus rather than an expectation.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in betting and gaming activities on our site. We are committed to preventing underage gambling and reserve the right to verify your age at any time. If you are under the legal gambling age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gambling habits? If so, please seek help immediately:
- Chasing losses by betting more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity or lying to friends and family about how much you gamble
- Feeling anxious, irritable, or restless when you try to stop or reduce gambling
- Spending increasing amounts of time and money on gambling
- Neglecting work, school, or relationships due to gambling
- Borrowing money to fund your gambling habits
- Experiencing mood swings or emotional distress related to gambling outcomes
- Unsuccessful attempts to cut back or quit gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a session or time period
- Session Time Limits: Automatically log you out after a set duration to prevent extended gaming sessions
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period you choose, preventing access to your account
- Account Cooling-Off Period: Take a break from your account for a designated period without permanently closing it
To access these tools, log into your account or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources for Canadian gamblers
- Problem Gambling Institute of Ontario: Support and counseling services across Ontario
- Gambling Therapy: Free, confidential online counseling available 24/7
International Resources
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk — National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- United States - National Council on Problem Gambling: www.ncpgambling.org
Many of these organizations offer free counseling, support groups, and confidential assistance.
Need Help? Take Action Today
If you believe you have a problem with gambling, please don't hesitate to seek help. There is no shame in reaching out—support is available, and recovery is possible. Contact one of the organizations listed above or speak with a healthcare professional.
Your wellbeing is important to us. If you need immediate support, call a helpline or use the online chat services provided by the organizations above.